When you're an Airbnb host, every detail counts. The comfort of the accommodation, the cleanliness, the decoration... but also the clarity of the information given to travelers.
This is where a too-often overlooked tool comes into play: the welcome booklet. And today, thanks to digital tools like Egeed, it's becoming a real lever for offering a better customer experience, saving time and even generating additional revenue.
This is where the welcome booklet comes in.
Why is an Airbnb welcome booklet essential?
A good welcome booklet will:
- Greet travelers in a professional manner .
- Provide all useful information about the accommodation
- Answer frequently asked questions (Wi-Fi, amenities, rules)
- Provide local recommendations and practical advice
- Give a serious, well-organized, even upscale image
- Improve the overall rating of the stay and boost positive reviews
What information should be included in a good welcome booklet?
Practical information about accommodation
- Precise address, entry code, floor, elevator
- Arrival and departure times
- Check-in/check-out instructions
- Wi-Fi code (with QR code if possible)
- House rules
- Waste sorting arrangements and precise location of bins
Use of equipment
- Heating, air conditioning, oven, washing machine, television
- Useful tips to avoid mistakes or breakage
- Ideally: an explanatory video or photos
Useful numbers and services
- Emergencies (112, police, fire department, etc.)
- Hospital, pharmacy, doctor on call
- Host or concierge number
- Additional services (housekeeping, babysitting, appliance rental)
Local recommendations
- Restaurants, bakeries, markets
- Activities to do, places to visit in the area
- Public transport, cabs or shuttles
- Little-known secret corners
How to customize your booklet according to your accommodation
A welcome booklet for Airbnb travelers won't be the same for a downtown apartment and a mountain chalet. It needs to be adapted:
- To the typology of travelers (couples, families, seniors, pros)
- To the location (city, countryside, beach, mountains)
- Aux services available around
- Expectations in terms of language, comfort or accompaniment
What tools should be used to create an attractive digital welcome booklet?
You can of course make a PDF on Word or Canva, but these free solutions are limited. To go one step further, Egeed offers a comprehensive, intelligent and easy-to-use tool.
Why Egeed will change your life and that of your travelers?
Egeed is a tool on a mission to improve the experience of hosts and travelers, with features you won't find anywhere else.
Integrated AI that responds for the host
Geedy, Egeed's artificial intelligence, is built into every guide. It reads your content, detects frequently asked questions and answers them automatically. No more repetitive messages from your travelers.
Geedy answers an English traveler, in English!
Add videos to explain your devices
In each module, you can insert an explanatory video. This avoids errors, unnecessary customer calls and mistreated equipment.
Automatic translation in over 10 languages
Egeed integrates an automatic translation system that instantly converts your digital welcome booklet into over ten languages. The result: every traveler has access to all the information in their own language, and immediately feels at home.
Ultra-precise location of points of interest
Add a map with personalized landmarks such as precise geolocation of trash bins or useful shops. Your travelers' experience will be simplified for them.
Sell what you want directly from your passbook
Egeed integrates an upsell system: add products or services to sell. Payment is made via Stripe, and you receive the money directly into your account.
Customize the booklet to your image
You have control over every detail of your booklet: colors, fonts, visuals, icons and layout. Create a guide that reflects your identity, and stand out clearly from your competitors on Airbnb.
Create a poster to display in your accommodation
Egeed generates a printable poster containing the guide QR code and the Wi-Fi QR code. The traveler scans and accesses all the useful information.
Example of a poster you can present to your travelers, created with Egeed
Examples of an Airbnb welcome booklet with Egeed
Egeed offers ready-to-use templates that you can customize. You can draw inspiration from them or use them as they are to save time.
Example of an Airbnb welcome booklet created with Egeed
How much does it cost?
Whether you're an individual, a concierge, a hotel or a B&B, our rates have been designed to suit all profiles. Egeed remains an ultra-affordable solution, whatever your needs or the number of accommodations you manage.
Monthly rates
- 1 booklet: €5/month
- 5 passbooks: €4/month/unit
- 20+ passbooks: 2.50€/month/unit
Yearly rates
- 1 booklet: €49/year
- 10 booklets: 34.30€/year/unit
- 20+ booklets: 24.50€/year/unit
There's also a lifetime offer: €199 once, without subscription.
Conclusion
Creating a digital welcome booklet with Egeed means:
- Providing a clear, interactive, multilingual guide
- Automatically respond to travelers with Geedy AI
- Save time on instructions and messages
- Better manage your accommodation and your customers
- Boost user experience and reviews
- Generate more revenue for your rental with upsell
- Show that you're a serious, professional and modern Airbnb host
Are you an Airbnb host? Try Egeed for free right now and find yourself propelled among Airbnb's most starred hosts.
